Let's Talk. We're Here to Help
Reach Us However Works Best for You
đź“ž Call Us
Talk to someone directly for urgent shipment questions or quick answers.
Available: Mon–Sat, 8am–7pm
✉️ Email Us
For quotes, detailed questions, or anything that needs a written trail
[leo@support.cargoblip.com].
We typically reply within 24 hours
đź’¬ Live Chat
Have a quick question? Chat with our support team right from this page.
đź“Ť Visit Us
Prefer to talk in person? Come by our office.
505 Beaverdam Dr, Clinton, NC 28328
Frequently Asked Questions
Head to the “Track Shipment” page and enter your tracking ID. You’ll see its live location on the map instantly.
This can happen briefly during transit handoffs. If it hasn’t updated in over 24 hours, reach out and we’ll check it personally.
Yes. Check out our Services page for full details on international shipping.
Pricing depends on factors like weight, size, distance, and delivery speed. You can get an instant estimate using our quote calculator, or contact us for bulk/freight pricing.
No. What you’re quoted is what you pay, unless there are unusual circumstances like customs duties on international shipments, which are outside our control and disclosed upfront when applicable.
No. You can track any shipment using just your tracking ID. An account just makes it easier to view shipment history and manage multiple shipments in one place.
Not necessarily. Tracking can pause briefly during handoffs. For example, when a package moves from a truck to a sorting facility, or clears customs. If your status hasn’t changed in more than 24 hours, reach out and we’ll personally check on it.
Live tracking updates based on scan points and GPS pings, so there can be short gaps between updates, especially overnight or during long-haul transit. If it’s been stationary for an unusually long time, contact us and we’ll investigate.
Yes. If a delay happens, you’ll be notified immediately with the reason and an updated estimated arrival — we don’t wait for you to ask.
Reach us directly via phone, email, or live chat on our Contact page. You’ll speak with a real support person, not an automated system.
Yes. We only use your information to manage your shipment and never sell or share it with third parties outside of what’s required to complete delivery (e.g. customs authorities for international shipments).