Privacy Policy – Cargoblip

1. Who we are

Last Updated: [07/13/2026]

Cargoblip respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect, how we use it, and the choices you have regarding your data.

By using our website, services, or tracking platform, you agree to the practices described in this policy.

2. Information We Collect

Information you provide directly:

- Full name

- Email address

- Phone number

- Shipping and billing address

- Payment information (processed securely through our payment provider)

- Shipment details (contents description, weight, destination, recipient information)

- Any messages you send us through contact forms, chat, or email

Information collected automatically:

IP address
Browser type and device information
Pages visited and time spent on our website
Location data (used specifically to power live shipment tracking)

3. How We Use Your Information

We use the information we collect to:

Detect and prevent fraud or misuse of our platform
Process and fulfill your shipments

Provide real-time tracking updates
Communicate with you about your shipment status, delays, or delivery confirmations

Respond to customer support inquiries
Improve our website, services, and user experience
Comply with legal obligations, including customs and international shipping requirements

4. How We Share Your Information

We do not sell your personal information. We only share your information in the following circumstances:

In a business transfer. If Cargoblip is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction

With delivery partners and carriers. To physically move and deliver your shipment

With customs and government authorities. When required for international shipments

With payment processors. To securely handle transactions

With service providers. Who help us operate our website, systems, and customer support (bound by confidentiality obligations)

When legally required. To comply with a court order, subpoena, or legal process

5. Data Security

We take reasonable technical and organizational measures to protect your personal information from unauthorized access, loss, misuse, or alteration.

However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your personal information for as long as necessary to:

Fulfill the purposes outlined in this policy
Comply with legal, tax, or regulatory obligations
Resolve disputes and enforce our agreements

Once your information is no longer needed, we securely delete or anonymize it.

7. Cookies & Tracking Technologies

Our website uses cookies and similar technologies to:

Keep you logged into your account
Remember your preferences
Analyze site traffic and usage patterns
Improve website performance

You can control or disable cookies through your browser settings. Note that disabling cookies may affect certain website features, including tracking functionality.

8. Children’s Privacy

Our services are not directed at individuals under the age of 16. We do not knowingly collect personal information from children. If we become aware that we’ve inadvertently collected such information, we will delete it promptly.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any changes will be posted on this page with an updated “Last Updated” date. We encourage you to review this policy periodically.

10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your information, please contact us:

Email: leo@support.cargoblip.com
Phone: +1 7043377957
Address: Regus – Raleigh – Cap Trust Tower 4208 Six Forks Road, Suite 1000 Raleigh, NC 27609